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PRIVACY POLICY

Our Privacy Policy

This Privacy Policy applies between you, the User of this Website, and Renewal Associates Ltd, the owner and provider of this Website. Renewal Associates Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully. 

Definitions and Interpretation

  1. In this Privacy Policy, the following definitions are used:

Data

collectively all information that you submit to Renewal Associates Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR

the UK General Data Protection Regulation;

Renewal Associates Ltd,    we  or us

  Renewal Associates Ltd, a company incorporated in England and Wales with registered number 7401238 whose registered office is at Barrow Castle, Rush Hill,   Bath and NE Somerset,  BA2 2QR; 

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you

any third party that accesses the Website and is not either (i) employed by Renewal Associates Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Renewal Associates Ltd and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, www.systemicteamcoaching.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. In this Privacy Policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. “including” is understood to mean “including without limitation”;
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

  1. This Privacy Policy applies only to the actions of Renewal Associates Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Renewal Associates Ltd is the “data controller”. This means that Renewal Associates Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. name;
    2. date of birth;
    3. gender;
    4. job title;
    5. profession;
    6. contact Information such as email addresses and telephone numbers; in each case, in accordance with this Privacy Policy.

How We Collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you; and
    2. ddata is collected automatically.

Data That is Given to Us by You

  1. Renewal Associates Ltd will collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
    2. when you use our services;
in each case, in accordance with this Privacy Policy.

Data That is Collected Automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our Use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. improvement of our products / services;
    3. transmission by email of marketing materials that may be of interest to you;
in each case, in accordance with this Privacy Policy.
  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
  2. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
    1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
    2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
    3. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

Keeping Data Secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@systemicteamcoaching.com.
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

  1. You have the following rights in relation to your Data:
    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase - the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data - the right to “block” us from using your Data or limit the way in which we can use it.
    5. Right to data portability - the right to request that we move, copy or transfer your Data.
    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@systemicteamcoaching.com.
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Links to Other Websites

  1. Renewal Associates Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Renewal Associates Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
  4. Cookies
  5. This Website may place and access certain Cookies on your computer.     Renewal Associates Ltd uses Cookies to improve your experience of using the Website and to improve our range of services.  Renewal Associates Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  6. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  7. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Renewal Associates Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  8. This Website may place the following Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical / performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookie.
  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off  Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.
  3. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

  1. Renewal Associates Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Renewal Associates Ltd by email at info@systemicteamcoaching.com.

This Privacy Policy was updated on 09 August 2024.

PROGRAM LEADS

Adrian Lim

Adrian is an experienced Executive Coach, Systemic Team Coach and Supervisor, based in Singapore.

Adrian has over 20 years of marketing and product management experience in the consumer electronics, telecommunications and IT solutions industries. He co-authored the book ‘Into the WILD – Creating a Coaching Culture at the Workplace’ in 2021.

Fluent in both Mandarin and English, Adrian has built, led and managed physical and virtual teams across the globe. He has also accumulated in-depth appreciation of global mindfulness, cultural diversity and international business practices in Asia and around the world.

Adrian is an ICF credentialed Professional Certified Coach (PCC), accredited and certified in Meta Team, GENOS Emotional Intelligence, Everything DiSC, Emergenetics, Design Thinking and LEGO® Serious Play.

PROGRAM LEADS

Paul S H Lim

Paul has worked with Renewal Associates for over ten years, first as a client organisation and since then as an Associate. He is an experienced Leadership Development Practitioner, Executive Coach, Systemic Team Coach, Coach Supervisor and Change Consultant, based in Singapore.

His last corporate role was heading the leadership development centre in the Singapore public service and before that he was Regional Director / Managing Director with established consulting firms, working across Asia-Pacific. His clients value his depth and breadth of experience and his sensitivity to the cultural context of Asia, where he operates. He is fluent in English and Chinese, as well as dialects such as Cantonese and Hokkien. He is also conversational in Bahasa Melayu.

Paul is an accredited coach and is certified in the use of a variety of assessment and profiling instruments such as: Hogan Leadership Series, MBTI, Conflict Dynamics, NLP, Bates Executive Presence and Leadership Team Performance, MBSR, Action Learning.

PROGRAM LEADS

Pamela Maguire

Pamela Maguire is an Executive Team coach and Supervisor. She uses a systemic eclectic approach to coaching supervision with individuals and with teams allowing the issue and solution to emerge through tapping into a range of models, theories, techniques, and processes choosing the most pertinent for the person, team, or issue.

In supervision, Pamela focuses on the needs of the team and the organization and takes into consideration the individual, the team, the organization’s stakeholders as well as the team coaches and their clients. She sees the function of the supervisor as Qualitative by helping the coach focus on what she/he is not seeing, not hearing, or not allowing themselves to feel or not saying; Developmental in that she helps the coach to develop her/his internal supervisor and reflective practitioner and resourcing by providing a supportive space for the coach to process what they have absorbed from the client and the clients’ system. She brings a blend of business acumen and human understanding and space of unconditional regard for her supervisees.

PROGRAM LEADS

Hellen Hettinga

Hellen has been associated with Renewal Associates since 2020, building on a partner relationship with Peter since 2015. An ICF Professional Certified Coach (PCC), certified supervisor of coaches, mentors and consultants and facilitator in change leadership.

Hellen partners with individuals, teams and organisations navigating complex challenges in uncertain environments. Her intention is to enable conversations that matter and to create conditions for learning collectively for people and planet to thrive.

With an international corporate background and leadership experience in various sectors and countries, she works mostly with multinational organisations. She encourages embodied learning – connecting head, heart and body, ‘being rather than thinking the change’. Inviting stakeholders in the room, including the non-human ones, she challenges clients to show up as whole persons. Holding a deep curiosity and sensitivity for diversity, she believes in the power of community. Her style is described as warm with a strong, calm presence. She is known for her capacity to work with ethical dilemmas.

PROGRAM LEADS

Professor Peter Hawkins

Peter Hawkins, Chairman of Renewal Associates, co-founder of the Global Team Coaching Institute, Emeritus Professor of Leadership at Henley Business School, and Senior Visiting Fellow, at Civil Service College (Singapore), is a leading consultant, coach, writer, and researcher in organizational strategy, leadership, culture change, team and board development, and coaching. He has worked with many leading organizations all over the world including Europe, Asia, the Middle East, South Africa, and America coaching Executive Teams and Boards and facilitating major change and organizational transformation projects. He has coached over 100 boards and senior executive teams, enabling them to develop their purpose, vision, values, collective leadership, and strategy for the future, in a wide range of international, large, and small commercial companies, government departments, NHS Trusts, professional services organizations, and charities.

Peter is an international thought leader in Systemic Coaching, Executive Teams, and Board Development, President of both the Association of Professional Executive Coaching and Supervision (www.apecs.org); and the Academy of Executive Coaching (www.aoec.com) and a Fellow of the Royal Society of Arts and the Windsor Leadership Trust. He has been a keynote speaker at many international conferences on learning organization, leadership, and executive coaching and teaches and leads masterclasses in over 50 different countries around the world.

PROGRAM LEADS

Steliana van de Rijt-Economu

Steliana van de Rijt-Economu(ICF PCC. ACTC certified) is an executive team coach with over 20 years of experience helping people and teams unlock their leadership potential.

Her professional background encompasses HR, organizational development, and leadership coaching and training for executives (E/VP, GM level) at Fortune 500 companies such as Shell, Vodafone, and Nike. With an academic foundation in Finance and Project Management, coupled with extensive practical experience in organizational and behavioral change and leader development, she excels in tackling complex challenges and seizing multifaceted opportunities within global matrix organizations.

She received the Global Women International Network award for her contribution to feminine leadership through her book: Mothers as Leaders

PROGRAM LEADS

Jonathan Sibley

Jonathan is an experienced coach who has been supporting organizational leaders since 2004. With his extensive background in systemic team coaching, he has been a valuable member of Renewal Associates’ coaching faculty since 2001. While based in New York City, Jonathan has gained international exposure, having lived in various countries and worked fluently in French, Spanish, German, Portuguese, and English. Holding an MBA from INSEAD in France, he possesses a strong academic foundation.

Jonathan’s expertise lies in applying a systemic lens to help teams navigate the complexities of organizational and team dynamics, enhancing individual and collective performance. His focus includes assisting clients in evaluating their performance against stakeholder expectations, improving relationships, managing conflicts (both intercultural and within the same culture), and addressing blind spots and obstacles, including emotional management.

Certified as a coaching supervisor and having completed the Advanced Diploma in Systemic Team Coaching, Jonathan also holds certifications in various assessment tools and methodologies. His coaching experience spans diverse industries, including finance, pharmaceuticals, chemicals, automotive, luxury, and non-profit sectors. Presently, he leads a coaching initiative within a US government agency, overseeing 48 coaches and 24 teams.

As a board member of Coaching for Justice, Jonathan actively promotes the integration of a social justice lens in coaching engagements. Additionally, he continues to cultivate his linguistic skills and enjoys traveling whenever possible.

PROGRAM LEADS

Dr. Hilary Lines

Dr. Hilary Lines, Executive and Team Coach, Supervisor, Touchpoint Leaders, coaches leadership teams in the UK and internationally, and has particular experience in helping senior teams lead transformational change and integrate cultures post-merger. She has co-authored Touchpoint Leadership: Creating collaborative energy across Teams and organizations (Kogan Page, 2013), which describes her work and philosophy of leadership as a relationship.

Hilary has been Lead Faculty in the design and delivery of the Systemic Team Coaching® Diploma for the past 11 years. Hilary was Global Head of Partner & Leadership Development at PwC Consulting and coached the VP and Board of IBM’s EMEA Business Consulting Business before establishing her own Leadership Consulting and Coaching business. Her doctoral research examined the organizational factors that create bridges and blocks to the integration and development of R&D scientists in industry. She is a Master Practitioner Coach with AoEC and ICF PCC accredited coach.

PROGRAM LEADS

Dr. Catherine Carr

Dr Catherine Carr is a Professional Certified Coach, Master Corporate Executive Coach, Supervisor, Certified Master Team Coach, and Registered Clinical Counsellor with Carr Kline & Associates. She has a doctorate in executive coaching and leadership development and a Masters degree in counselling psychology. In 2012 Catherine won the Goulding Award for the most outstanding professional doctorate for her work on team coaching. She is the co-author of 50 Tips for Terrific Teams! and High Performance Team Coaching, several peer reviewed journal articles, book chapters, and magazine articles on team coaching.

Catherine trains and supervises coaches in Systemic Team Coaching. She is the Head of the Practitioner Program for the Global Team Coaching Institute and the North American lead for the international group, Resilience at Work. Catherine has expertise in public sector coaching, health, pharmaceutical, finance, IT, and environmental organizations. She is grateful to do work that supports people to be well, live well and to meaningfully contribute around them and to our world.

THE TEAM

Professor Peter Hawkins

Peter is one of the Global top 100 coaches and the international thought leader in systemic coaching, executive teams, and board development. He is an Emeritus Professor of Leadership at Henley Business School, Honorary President of the Association of Executive Coaching and Chairman of Renewal Associates and joint founder and Dean of the Global Team Coaching Institute.

He has been a keynote speaker at many international conferences on learning organization, leadership, and executive coaching and teaches and leads masterclasses in Systemic Team Coaching in over 50 different countries.

He is the author of many best-selling books and papers in the fields of leadership, board and team coaching, systemic coaching, supervision, and organizational transformation (including Leadership Team Coaching, 2021 (4th ed); Leadership Team Coaching in Practice, 2022 (3rd ed); Systemic Coaching (2020, with Eve Turner); Supervision in the Helping Professions (2020, with Aisling McMahon) and Integrative Psychotherapy (2020, with Judy Ryde); Coaching, Mentoring and Organizational Consultancy: Supervision, Skills and Development (2013, with Nick Smith); Creating a Coaching Culture, 2012; and The Wise Fool’s Guide to Leadership, O Books, 2005. 

Peter was joint founder, in 1986, of Bath Consultancy Group and its chairman until the company was sold in 2010 and has chaired three other company boards as well as being a trustee director of several charities. 

Peter Hawkins has consulted to a wide range of governments, and leading commercial, financial and professional organizations including Fortune 100 and FtSE 100 international companies  

He now supervises and mentors many coaching and consultancy businesses internationally as well as running international trainings and masterclasses. 

He lives on the edge of Bath, UK with 37 acres which he shares, with many animals and trees as well as his children and grandchildren and leaders who come on courses and retreats.